Privacy Policy

Policy Effective Date: October 31, 2023

Last updated: November 17, 2024

Who we are

Chez Miaou values our clients’ privacy and complies with the Commission d’accès à l’information du Québec (CAI). When visiting https://chezmiaou.com/ you agree to the privacy policies listed below. 

Applicable laws

Chez Miaou provides services in Quebec, Canada and we follow the privacy rules set out by the Commission d’accès à l’information du Québec (CAI).

For those residing outside of Quebec, who visit this site or voluntarily communicate information to Chez Miaou, we seek to follow the privacy laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

Children under the age of 14 need a parent, guardian authority, or tutor to provide valid consent under Law 25.

Information we collect & why

Chez Miaou only collects information necessary for the purposes determined below:

Contact Forms

When you submit an inquiry using our website’s contact form you may be voluntarily providing us with your name, email address, and other personal information to communicate with the business. This information is saved for as long as required by law or business requirements and used to respond to your communication request.

Cookies and Analytics

We use cookies to enhance your experience on our website. You can set your browser to disable cookies or alert you when cookies are being sent if you prefer not to accept cookies.

When you access our site, your computer and the site server automatically exchange information. This communication is necessary for the server to transmit a file compatible with the computer equipment you are using. To improve and personalize your experience, we may collect information such as your IP address, browser type, and browsing patterns.

This information is stored and used on our website hosting platform, web.com. Please refer to their privacy policy for more information. https://www.web.com/

Whom we share your data with

We do not sell, trade, or otherwise transfer your personal information to outside third-parties. 

In order to maintain and improve our website, we may share your information with trusted third parties who assist us in operating & maintaining our website and only to the extent that such communication is necessary.

• A web hosting consultant
• An encrypted cloud service for storing customer data.

Third Party links

Our website provides links to third party communication platforms for your convenience. When you follow these links, you leave our website and the information exchanged at that time is no longer subject to our privacy policy. We provide links directing you to our social media pages and their privacy policy can be found here: https://about.meta.com/actions/protecting-privacy-and-security/

How long we retain your data

We retain data only as long as required by law, for tax purposes or to provide ongoing business services.

Measures to protect your data

We take precautions to protect your personal information and our privacy protocols are reviewed regularly to keep up to date with current encryption and security services. We cannot guarantee absolute security, as no method of transmission over the internet or electronic storage is completely secure.

Your Rights

By accessing our website, https://chezmiaou.com/, or providing us with personal information, you agree to the terms of our privacy policy. This includes your consent to the collection, retention and use of your personal information in accordance with this policy.

​You have the right to withdraw your consent at any time. However, this is subject to certain legal or contractual restrictions.

In certain exceptional circumstances, we may collect, use or disclose personal information without first obtaining your consent. This may occur in situations where legal or security requirements make obtaining your consent impossible or impractical. These situations include, but are not limited to, suspected breach of contract, fraud prevention or detection, or law enforcement needs.

You have the right to access your personal information, subject to limited exceptions. Please contact Chez Miaou or Commission d’accès à l’information du Québec with any question or concerns you may have.